SYS/TOMS Technology Partners values our established and new relationships with both OEMs and their resellers, as well as their direct relationships with enterprise customers. OEM resellers are assured they maintain customer account ownership on any end-user customer for which SYS/TOMS is engaged to perform any part of the services.
OEMs and their resellers, as well as enterprise customers, engage SYS/TOMS' highly skilled team of engineers to deploy purchased solutions. Delivery of services can be performed either on-site or remotely. SYS/TOMS engineers step in at the appropriate point in a project life cycle to implement various solutions and products using both manufacturers’ and industry best practices.
A sample implementation project may include requirements gathering with the customer, project scope definition, product design workshop, task list generation, implementation plan, validation of deliverables, project go live, documentation hand-off, and project closure.
Since 2004, SYS/TOMS has provided IT consulting and outsourcing solutions to clients ranging from middle-market businesses to global Fortune 500 companies.